About Hi Kacy
We're revolutionizing user research with AI that conducts natural, insightful interviews at scale, helping businesses make better decisions based on real user feedback.
Our Story
Hi Kacy was born from a frustrating reality: product teams were making decisions based on assumptions rather than real user insights. Traditional user research was too slow, too expensive, and too limited in scale for most companies.
Our founder, Michael, was a product manager who spent months trying to validate a new feature concept. By the time he gathered feedback from just 50 users through traditional methods, his competitor had already launched a similar feature. He realized there had to be a better way.
That's when the idea for Hi Kacy was born: an AI interviewer that could conduct hundreds of natural, empathetic user interviews simultaneously, providing rich insights in days rather than months.
Our Mission
To democratize user research by making deep, qualitative insights accessible to every product team, regardless of size or budget.
We believe that understanding users shouldn't be limited by time, resources, or geographic boundaries. Our AI interview technology makes it possible for any organization to gather rich user insights at scale, leading to better products and happier customers.
Our Vision
A world where every product decision is informed by real user insights, where empathy drives innovation, and where understanding your users is as easy as having a conversation.
We envision a future where AI interviewers like Kacy become essential research partners for teams worldwide, conducting thousands of empathetic conversations to uncover the insights that shape better products and experiences.
Our Values
Insight-Driven Innovation
We believe the best products come from deep understanding of user needs. Our technology is designed to uncover authentic insights that drive meaningful innovation.
Empathy at Scale
Every interview our AI conducts is grounded in empathy and respect for the participant. We're committed to creating technology that makes people feel heard and valued.
Scientific Rigor
Every conversation is an opportunity to learn something new. We apply research methodology best practices to ensure our insights are reliable, actionable, and unbiased.
Meet Our Team
Michael Thompson
Founder & CEO
Former product manager who experienced the frustration of slow user research firsthand. Passionate about democratizing access to user insights for product teams everywhere.
Sarah Chen
Chief Technology Officer
AI researcher specializing in conversational AI and natural language understanding. Previously led research teams at top tech companies focused on human-AI interaction.
James Rodriguez
Head of Product
User research expert with a background in behavioral psychology. Focused on ensuring our AI interviewer creates meaningful, empathetic conversations that uncover authentic insights.
Backed By
